The Racism of False Assumptions in the Office

BY Emily Nonko | July 27, 2020

“You don’t look like a lawyer” was a comment often heard by the Black female attorneys interviewed by Tsedale M. Melaku, a sociologist and author. Melaku had originally wanted to go to law school and work for a law firm herself, but was turned off by the unforgiving lifestyle. She also noticed another fact of legal life: There were few Black female attorneys and close to zero Black female partners. “I wondered–what is it about this space that creates this dynamic? How does race and gender impact their career trajectories?”

Those questions led her to pursue a doctorate in sociology in which she examined the race and gender dynamic of law firms. In interviews with Black female attorneys, she tracked similar threads. “These women were often mistaken for non-attorney staff,” she said. “They constantly had to negotiate their presence and explain what put them in these positions–it’s like you have to read your resume every single time.”

Melaku spoke about her work last week in a conversation with Kristen Bellstrom, features editor for Fortune, on how these women’s experiences outline broader challenges of race, gender and class equity in the corporate world, offering steps that law firms and other organizations could take to make their workplaces more inclusive. They spoke at From Day One’s July virtual conference, The New Push for Workplace Equity.

Melaku, who is now a post-doctoral research fellow with the Institute for Research on the African Diaspora in the Americas & the Caribbean at The Graduate Center (CUNY), turned her research into the 2019 book You Don’t Look Like a Lawyer: Black Women and Systemic Gendered Racism. When Bellstrom pointed out that You Don’t Look Like a Lawyer might be considered an untraditional title for academic writing, Melaku said she felt the experiences of Black woman attorneys would resonate outside academia and law, speaking to larger challenges around race, gender and inequality in the workplace.

Kristen Bellstrom, left, features editor at Fortune, interviewed Melaku at the From Day One virtual conference

Her book also tackles big challenges standing in the way of workplace equity: structures of both systemic racism and systemic gendered racism, the “invisible labor clause” in which marginalized people spend time and energy navigating predominantly white spaces, and an “inclusion tax” that entails the resources spent–like time, money and labor–to adhere to or resist white norms.

Because there are few people of color in corporate spaces like law firms, Melaku explained, they can be easily tokenized as “diversity hires” or “benefits of affirmative action” by white colleagues. One step for law firms to improve is for white people in leadership to simply get to know more people of color than the few within the company, she added.

Corporate America also needs to move away from “diversity” as a catchphrase and move into real action that fosters more intersectional workplaces. “Name what the problem is in the organization–racial equity, gender equity–and make it a core value of your organization, and properly fund these values so people of color aren’t doing that work within,” said Melaku. Within U.S. law firms, the problem couldn’t be more stark: between 2008 and 2019 there has only been a .01% increase in the number of Black attorneys, she said.

Melaku suggested making changes to recruitment strategies, examining workplace culture that pressures employees to “fit in,” and re-evaluating training, mentorship and sponsorship opportunities offered to attorneys early in their career. “Why can’t Black women bridge those gaps with white males to gain access to sponsors?” she asked. “What are we not saying?”

Sponsors who advocate for attorneys of color, and pass along insight like soft skills to build client relationships or practices around billing and time, can serve as powerful allies to increase workplace equity. “It’s someone who will publicly do that racial and gender work, so everyone sees they are holding themselves accountable for what goes on in the organization,” Melaku said.

She believes now is the time for law firm employees to “step up in the moment” and become allies who take a critical look at how practices, policies and culture hinder workplace equity. Those actions could be bolstered simply by learning and listening.

She suggested a reading list beyond her own book: Systemic Racism: A Theory of Oppression by Joe R. Feagin, Racism without Racists by Eduardo Bonilla-Silva, and Reproducing Racism: White Space, Elite Law Schools, and Racial Inequality by Wendy Leo Moore.

“Build your own knowledge base and then listen,” she said. “It doesn’t hurt to listen.”

Editor's note: Participants in the session asked if Tsedale Melaku would recommend additional titles for further reading, which she has provided:

Emily Nonko is a Brooklyn, NY-based reporter who writes about real estate, architecture, urbanism and design. Her work has appeared in the Wall Street Journal, New York magazine, Curbed and other publications.

 

 

 

 


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Where to Start: Making the Workplace Inclusive of Neurodiversity

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A workplace that is psychologically safe is welcoming to all, neurodivergent or not.Emily McCrary-Ruiz-Esparza is a freelance journalist and From Day One contributing editor who writes about work, the job market, and women’s experiences in the workplace. Her work has appeared in the BBC, the Economist, the Washington Post, Quartz, Fast Company, and Digiday’s Worklife.

Emily McCrary-Ruiz-Esparza | March 29, 2024

How to Create and Sustain a Growth Mindset to Nurture Talent

When Dr. Mary Murphy was working on her PhD at Stanford, she was mentored by Carol S. Dweck, best-selling author of Mindset: The New Psychology of Success, a book that covers the potential of individuals. Now a social psychologist, Murphy has taken the mindset concept a step further and for over a decade has studied how the “fixed” or "growth” mindset affects not only individuals, but groups of people. Murphy discussed research from her book, Cultures of Growth: How the New Science of Mindset Can Transform Individuals, Teams, and Organizations, and how it can help teams during a fireside chat at From Day One’s March Virtual Conference.Those with a fixed mindset, Murphy says, believe in being born with skills that can’t grow any further. While those with a growth mindset believe they can learn and grow into new abilities. When talking about teams, organizations, families—there is a similar mindset culture.In a fixed mindset culture, or a “culture of genius” as Murphy called it, the focus is on the star performers. The opposite is a “culture of growth” where there is a focus on continuous learning so anyone can grow and contribute. And it’s that culture of growth that organizations need.Idea SparkIn 2005 during her PhD program, Murphy clearly recalled when this group application of mindset sparked. She was at a grad student seminar supporting a friend, where a professor voiced his opinion about what the fatal flaw of this student’s work was. Another professor chimed in and disagreed, saying the fatal flaw was something else. In essence, it was a battle of which professor was right.“I saw what it was doing to my friend,” she said. “All of a sudden, he lost focus. He wasn’t able to answer questions.” Unfortunately, the experience was so painful that months later he hadn’t continued his work.Two weeks later, in a different seminar, she witnessed something else. Rather than critiquing the students about what was wrong, the professors offered ideas on how to grow the project. The effect was clear. “The students were able to respond totally differently,” Murphy said. “They were able to actually engage in the brainstorming, answer the questions, and they left motivated to dig in.”Reflecting on those two experiences or environments, she realized how much a group can impact an outcome. The harsh approach was not motivating at all. On the other hand, the mentality of growth and how we can all contribute really turned things around for the better.Dr. Mary Murphy discussed her new book Cultures of Growth: How the New Science of Mindset Can Transform Individuals, Teams, and Organizations in a fireside chat moderated by From Day One co-founder Steve Koepp (photo by From Day One)Murphy presented the idea to her new mentor, asking what if mindset is more than just internal? What if it’s baked into culture and influences the cultivation of talent? She blinked a few times and said, “No one's ever thought of mindset this way. But we should do it together. And that began 15 years of work on reconceptualizing the mindset, as not just in our head, but also as this cultural feature.”Time to StudyNow with 75 studies in her back pocket, Murphy has seen firsthand just how deep mindset goes. Murphy and Dweck looked at the mindset of teachers and faculty members in K-12 and college and how they practice that in the classroom.“We look at how that impacts student experience. We’ve created apps that actually measure student experience in the moment looking at their sense of belonging, whether they think their teacher has a growth mindset, belief for them or not, their sense of self efficacy, their trust of the teacher.”What they found was that even if a student has a growth mindset, when set into a fixed mindset culture, they won’t have the opportunity to benefit from their growth mindset. The group trumps and stilts their progress.  In the National Study of Learning Mindsets, a randomized control trial of more than 12,000 students around the country underwent a growth mindset program to see how it would impact their grades and if they’d be willing to take challenging courses. As expected, it had a positive effect. Their GPA was higher and more of them enrolled in the challenging courses than the control group. They also looked at where the program didn’t work.“The answer was two places,” Murphy said. “It was with teachers that had more fixed mindset beliefs or engaged in fixed mindset practices, then giving students that personal growth mindset. The effect was zero. It had no impact. It wasn't even a small impact – it had no impact.”The other place it didn’t work was when peers didn’t engage in challenge seeking, then students were less likely to want to work hard. But when there were teachers and peers who relished a challenge and supported each other, the growth mindset helped students flourish.Organizational CultureWorking with companies of all shapes and sizes, Murphy saw similar results. The mindset of a team at large has a huge impact on creativity, collaboration, and innovation. In one study in particular, they looked at the difference between a psychologically safe environment and a growth minded environment. They found that psychological safety is the baseline for any other growth to take place.“Psychological safety just means that you're willing to speak up when something’s gone wrong. But growth mindset culture really is being vigilant about how to improve what you’re doing, your interactions with others, the outcomes and the strategies that you’re trying. You’re proactively looking for improvement opportunities.”In fixed mindset cultures, they search for the narrow genius prototype to come up with all the answers. When in reality, a growth culture would open up the spectrum of recruiting, looking more at positive values. As Murphy says, a growth culture helps organizations naturally look for more diversity. “What’s most important is the extent to which people are willing to develop, grow and learn.”Changing Company CultureIn her book, Murphy goes over four common mindset triggers which can help individuals understand where people are on the fixed to growth spectrum. In turn, those who work with those individuals can help them shift. For example, one trigger is praise. If someone else gets praise, how does the person react? Are they happy for them, or are they jealous, thinking they are less than? One way to help foster a growth mindset is how praise is given. Rather than a “good job!” which doesn’t offer helpful feedback, Murphy suggested managers repeat what the person has done so well, so they can replicate that and others can encourage.When Satya Nadella first came to Microsoft as CEO, he described Microsoft as everyone thinking about their own silo. He read Dweck’s book and wanted to help Microsoft become the first growth minded culture and company. Kathleen Hogan, head of talent, asked how things needed to change so they could recruit and onboard people that would help shift the company’s culture. She implemented changes, but success didn’t come right away. Some bragged they had the biggest growth mindset in the room. “She had to really talk to people about what a growth mindset actually looks like. And to bake that in to some of the incentive systems and also some of the mentoring and sponsoring and support systems so that people could take on challenges could make mistakes, and actually get points for the learning and the growth from those mistakes and the communicating of those mistakes across the company, so that the whole company can learn at the same time more rapidly.” That’s when things picked up. Slowly but surely, the culture was changing. It became okay to make mistakes, but putting out ideas and taking risks and being open to failure became the norm. And that’s how they got cloud computing. Was the culture change worth it? No doubt about it.Carrie Snider is a Phoenix-based journalist and marketing copywriter.

Carrie Snider | March 28, 2024