' Nov Virtual Conference - From Day One
Photo & Video Highlights

Building a Skilled Team: How Upskilling, Coaching, and Recognition Can Help

Wed., Nov. 17, 2021


Building a Skilled Team: How Upskilling, Coaching, and Recognition Can Help 

Digital transformation and disruption will challenge employers to put more emphasis than ever on employee skills, and to determine which skills will retain the most value. How will corporate training programs evolve? How can coaching and mentoring evolve to support a remote workforce and an increasingly diverse staff? What are the best new ways to recognize workers for their capabilities and accomplishments?


From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.


Shveta Miglani, Ph.D.

Micron Technology

Don Robertson

Northwestern Mutual

Shaun Mayo

Arizona Cardinals

Romesh Ratnesar

Bloomberg Opinion

Lia Garvin


Susan Justus


Kelly Rider


Madhukar Govindaraju


Laurie Rebholz


Ben Colvin

Coaching Works NYC

Chelsea Margolies


Emily Diaz


Lydia Dishman

Fast Company

Benedek Frank


Andy Johnson


Natalie Baumgartner PH.D


Morgan Chaney


Will Foussier


Alex Kinney

360 Learning

Heather Tinsley-Fix


Shareka Nelson


Mark Kaestner

Graphic Packaging Holding

Caitlin Collins


Donna DiMenna


Colin Emerson


Seth Green

University of Chicago

Kaelyn Phillips




12:00 PM - 12:15 PM


12:15 PM - 12:25 PM

Opening Remarks – Nick Baily, co-founder, From Day One & Kaylan Clemons, head of talent engagement, From Day One

12:25 PM - 12:55 PM

Opening Fireside Chat: Developing the Leaders of the Future in a Hybrid Workplace

How the pandemic accelerated changes in how managers are trained–and sharpened the focus on learning to adapt.


Laurie Rebholz, head of global leadership and performance solutions, Citi


Romesh Ratnesar, editorial board member, Bloomberg Opinion

12:55 PM - 01:00 PM

Main Stage Intro - Nick Baily, co-founder, From Day One

01:00 PM - 01:20 PM

Thought Leadership Spotlight: Adopting an Age-Inclusive Lens to Upskilling and Reskilling

By 2024, over one third of the workforce will be 50 and older. Increasing lifespans and low birth rates are contributing to a labor market that is more generationally diverse than it’s ever been. How can you use age-inclusive upskilling and reskilling approaches to unleash the strengths and advantages inherent in an age-diverse workforce? Join Heather Tinsley-Fix and AARP to learn about the challenges and opportunities employers face in implementing skills-based hiring, providing inclusive access to upskilling opportunities, and developing the soft skills essential to career growth.

Heather Tinsley-Fix, Senior Advisor, Financial Resilience, AARP

01:20 PM - 01:25 PM

Main Stage Intro - Nick Baily, co-founder, From Day One

01:25 PM - 02:05 PM

Panel: Career Growth as a Key Ingredient for Retaining Employees

Since workers today say they care as much about opportunity as compensation, companies should put an emphasis on professional growth in their efforts to retain restless employees. How can employers install new programs and features, including coaching and upskilling, that create multiple paths for employees to pursue their ambitions–as well as develop the skills to qualify them? What can employers do to make career growth part of their corporate culture?


Kelly Rider, chief learning & talent officer, people team, PTC

Mark Kaestner, Ed.D., VP, talent development, learning, and diversity & inclusion, Graphic Packaging International

Shaun Mayo, chief people officer, Arizona Cardinals

Benedek Frank, coach, trainer and team coach, Bravely

Kaelyn Phillips, director of global talent development, Monster


Lydia Dishman, staff editor, Fast Company

02:05 PM - 02:10 PM

Main Stage Intro - Kaylan Clemons, head of talent engagement, From Day One

02:10 PM - 02:30 PM

Thought Leadership Spotlight: The Power of Skills: Empowering Talent Transformation

Now is the time to reinvent your approach to understanding and developing the workforce capabilities you need to ensure top talent retention, and to attract new talent that truly meets your needs. Learn more about how companies can better understand current employee capabilities, potential, and employee productivity to create personalized approaches to upskilling their workforce.

Colin Emerson, customer success executive, Eightfold

02:30 PM - 02:35 PM

Workshop Introduction I - Kaylan Clemons, head of talent engagement, From Day One

02:35 PM - 03:20 PM

Workshop: 360 Reimagined: A Guide to Developing Diverse Leaders in Today's Work World

It's time to reimagine 360 feedback for senior and mid-level leaders who are a critical bridge between an organization's strategy, execution, and workforce. Designed to augment leadership development training, Leader 360 is a unique program that blends 360 feedback and individualized coaching to increase the impact of these vital leaders. Hear an employer's firsthand experience about how Leader 360 aligns to leadership competencies, integrates into performance management, and supports DE&I initiatives.

Ben Colvin, principal, Coaching Works NYC

Susan Justus, VP & head of talent development, Betterment

02:35 PM - 03:20 PM

Workshop: How To Build a Culture of Feedback That Fuels Performance

From the time we are born, we receive feedback. We use the world around us and are given instructions to learn. We learn to walk from falling. Teachers mark-up our papers. Peers reinforce or challenge our behaviors.

Feedback has been a constant in all of our lives, so why is it so difficult?

The feedback experience should be a meaningful and positive one. And when handled with care, feedback is the crucial listening system for organizations to enable performance.

In this presentation, organizational psychologist and Betterworks’ Program Architect Caitlin Collins will discuss how to create a culture of feedback to fuel performance and optimize in our newly adjusted working environments.

Caitlin Collins, Program Architect, Professional Services, Betterworks

02:35 PM - 03:20 PM

Workshop: Coaching for Impact: Creating Organizational Changes that Last

In this time of rapid change and uncertainty, it's critical that leaders have the skills necessary to meet the challenges of today and tomorrow.

From responding to the Great Resignation to adapting to the hybrid workplace, leadership coaching offers a proven way to upskill and reskill your people to enable them to further contribute to the goals of your organization. But how can we ensure coaching individuals leads to organizational impact? In this session, we will discuss how to build cultures of coaching to accelerate your L&D outcomes by helping individuals, teams, and organizations lead and thrive through change.

Will Foussier, CEO & co-founder, AceUp

03:20 PM - 03:25 PM

Main Stage Intro - Nick Baily, co-founder, From Day One

03:25 PM - 03:45 PM

Thought Leadership Spotlight: Recognition the Key to Building Connection

You might be sick of hearing about it, but it’s not going away the Great Resignation, the Great Migration at the end of the day, your employees are your best asset and there’s a lot of temptation out there. If you don’t take care of your employees today, your competition will.

Recognition is just one tool, but a critical tool, in helping you to become a “most loved employer.” The way that employees want to be seen and valued has changed in our new normal, and it’s presenting an opportunity for employers around the world to step up their recognition efforts.

In this session, you’ll hear about the latest trends affecting employee retention, recognition’s role in inspiring your top people to stay, and best practices for recognition programs.

Morgan Chaney, senior director of marketing and employer branding lead, Blueboard

03:45 PM - 03:50 PM

Workshop II Introduction - Kaylan Clemons, head of talent engagement, From Day One

03:50 PM - 04:35 PM

Workshop: Harnessing Employee Strengths to Build Powerful Teams

Building a skilled, powerful team starts with upskilling managers and transforming them into leaders who can foster true growth on their teams. In this workshop, you will learn how to harness individual employee strengths and create a psychologically safe environment in which teams can perform and thrive. This approach blends education, coaching, and software to not only keep employees engaged but to also drive results aligned with your company’s values.

Chelsea Margolies, director of education strategy & experience, 15Five

Emily Diaz, VP of transform coaching, 15Five

03:50 PM - 04:35 PM

Workshop: Top Tips to Tackle Training Mishaps

Everyone has blind spots, and when it comes to L&D, we’ve gotten to know many of them. Discover how you can improve your training game and give your team the best learning experience possible.

Andy Johnson, COO, iorad

Alex Kinney, learning advisor - account executive, 360 Learning

03:50 PM - 04:35 PM

Workshop: Building a Skilled Team: How Upskilling and Reskilling Can Drive Engagement and Retention

During these unpredictable times for employees and employers, it's become clear that traditional paths of engagement and enablement are shifting.  Join this discussion to hear how evolving your corporate learning program to be skills-first can drive employee retention, engagement, create access to non-traditional talent pools, and improve your bottom line.

Shareka Nelson, head of employee experience, inclusion and development, Coursera

04:35 PM - 04:40 PM

Main Stage Intro - Nick Baily, co-founder, From Day One

04:40 PM - 05:20 PM

Panel: Bridging the Distance: How Tech Can Boost Engagement and Recognition

In a distributed workforce, how can employers promote team cohesion while making individual employees feel "seen" by their managers and peers? What have business leaders learned in the past two years about which technologies and practices are motivational and informative vs. fatiguing or counterproductive?


Shveta Miglani, Ph.D., head of global learning and development, Micron Technology

Donna DiMenna, global director, leadership & talent development, Medtronic

Lia Garvin, inclusion & operations leader and leadership coach, Google

Natalie Baumgartner, chief workforce scientist, Achievers

Madhukar Govindaraju, CEO, Numly


Emily McCrary-Ruiz-Esparza, independent journalist

05:20 PM - 05:25 PM

Main Stage Intro - Nick Baily, co-founder, From Day One

05:25 PM - 05:55 PM

Closing Fireside Chat: How Career Development Can Make Your Company a Talent Magnet

The HR leader for one of America's largest companies offering both insurance and investments illuminates the role of investing in people, reskilling, and the role of HR in digital transformation.


Don Robertson, EVP and chief HR officer, Northwestern Mutual


Seth Green, dean of the Graham School School of Continuing Liberal and Professional Studies, University of Chicago

05:55 PM - 06:00 PM

Closing Remarks – Nick Baily, Co-Founder, From Day One