Natasha Prasad is the Vice President of Customer Operations at Cleo, leading the strategy and operations of the global teams of care practitioners and career coaches that directly support Cleo’s families and managers, as well as the customer success team supporting Cleo’s employer partners. Prior to Cleo, Natasha served as Country Manager for ClassPass in Australia, where she built and oversaw regional operations, including the sales, success, and marketing teams. Previously, she was the founder and CEO of a fitness technology startup that was acquired by ClassPass, and held product management roles at enterprise and consumer technology companies, most recently Atlassian in Sydney. Natasha spent her early career as an investor in the Private Equity Group at Goldman Sachs in London and New York. She holds an MBA from Harvard Business School and degrees in Economics and Mathematics from Cambridge University and Delhi University. Mom to an energetic toddler, Natasha loves staying active and exploring San Francisco and the great outdoors with her family.