Rachel Ernst is the Director of Employee Success at Reflektive, both overseeing the HR function, as well as building knowledge for Reflektive’s customers on change management, goal management, check-ins, real-time feedback and employee engagement polling.

Her experience with and passion for leadership stems from her experience starting and participating on a Board of Directors for a women’s college organization.  Her work there inspired her interest in a career that entails regular coaching, listening to and facilitating action on employee feedback and working to build effective and cohesive leadership teams.  Her career in HR spans compensation, learning and development, leadership coaching, people analytics and organizational design. She is passionate about evolving the performance management ecosystem to fulfill its ultimate goal of inspiring high performance through ongoing, real-time feedback.

Before joining Reflektive, Ernst spent 3+ years at Quantcast, leading its learning and development team and people, partnerships and operations with a focus on coaching, individual growth and leadership development. Prior to that, she spent 4 years as Director of HR at Fidelity Investments, leading the company’s employee development, change management, talent and team development. Ernst earned a BA in International Relations and German at University of California, Davis, and an MBA in International Business at the Brandeis International Business School.