Topic

Managing the Human Impact of Digital Transformation

As the shift to distributed work speeds up the adoption of new digital tools, companies need to observe closely how workers use the new technology–and maintain a dialogue with them about its impact on their work lives. Are the new tools improving operational efficiency? Do they help employees focus more on higher-value work? Do workers have the right training to make the best use of the new tech? How many tools are too many? And what are the ingredients of a sound digital strategy, vs. pursuing new tech on an ad-hoc basis?

 

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.



SCHEDULE

All times shown below are U.S. Eastern Time

12:00 PM - 12:15 PM
Expo/Networking
12:15 PM - 12:25 PM
Opening Remarks
01:00 PM - 01:20 PM
Helping Managers Surf the Hybrid Work Wave (Thought Leadership Spotlight)

There’s no question that the digitalization wave can crash directly down on the human elements of work, impacting critical manager-team ties and leaving employees feeling untethered. But just as digital transformation can create risk for that manager-employee relationship, it can equally create opportunities–if you have the right tools. In this session, we will discuss the perils of the digitalization wave, and bring to life the ways in which people teams can equip their managers not just to survive it, but to surf it.

Julia Markish, director of advisory services, Lattice

01:25 PM - 02:05 PM
Paving New Career Paths in a Transformed Workplace (Panel)

In an era when workers are questioning their life choices, companies need to present new options. What opportunities can be created by relying on new technology, the erasing of geographic boundaries, and a more project-oriented approach to jobs? How can advancement and new challenges within an organization be redefined?

Panelists:

Cindy Alisesky, VP of HR transformation, GlaxoSmithKline

Joy Johnson, chief operating officer for HR, Black & Veatch

Anne Marie Spehar, global organizational change management practice leader, Kraft Heinz

Shashank Bhushan, chief talent development architect, BMC Software

Pragya Sinha, senior director, HRBP- clinical franchises & marketing, Quest Diagnostics Incorporated

Moderator:

Lydia Dishman, staff editor, Fast Company

02:10 PM - 02:30 PM
Beyond Checking the Box: Dynamic Online Sexual Harassment Training (Thought Leadership Spotlight)

Is your organization’s approach to sexual harassment and workplace culture about checking a box or really getting employees to see how they can contribute to a more positive and respectful company environment? In this session, we will explore how to convert compliance mandates into a conversation. Through reviewing survey data and best practices in prevention education, learn how an innovative approach to building and delivering asynchronous training has significantly improved attitudes and behavior at a variety of institutions.

Christian Murphy, founder and CEO, Catharsis Productions

12:25 PM - 12:55 PM
Sparking Collaboration and Engagement in a New Work Environment (Fireside Chat)   

How to bring minds together when they're all over the place? The distributed-work leader from a major tech company shines a light on both strategy and practical techniques for creating new connections.

Speaker:

Loretta Li-Sevilla, head of future of work, collaboration, and business incubation, HP

Moderator:

Emily McCrary-Ruiz-Esparza, independent journalist

02:35 PM - 03:20 PM
Navigating Change to Accelerate your Workforce (Workshop)

Rebecca Taylor, COO of GoCoach, an upskilling platform for all employees, will be discussing how change management is critical to everything we do in the future of work–in hiring, promotions, company changes, and pivots for everything in work and life.

Rebecca Taylor, COO, GoCoach

02:35 PM - 03:20 PM
Stupid, Ineffective and Cruel: Reducing the Trauma of Bad Technology Experiences (Workshop)

Technology improves our lives by saving time and enabling us to more effectively perform tasks, make decisions, and find and access resources. But it can also create an experience that feels inefficient, frustrating, impersonal, and unfair. This session will share research studying the nature and impact of bad technology experiences, including people’s attitudes regarding proper and improper use of machine learning and AI solutions. We will explore what employees do and don't want from technology at work, and discuss strategies to ensure technology creates positive employee experiences.

Dr. Steven Hunt, chief expert, work & technology, SAP SuccessFactors

Caitlynn Sendra, Ph.D., organizational psychologist and EX product scientist, SAP SuccessFactors

02:35 PM - 03:20 PM
How to Find and Hire Difference Makers Faster Using Talent Intelligence Technology (Workshop)

As the race to find the best talent gets more competitive, recruiters need the best tools to find the difference makers: that elusive talent with the right combination of experience and skills to take your business to the next level. Talent Intelligence, available via API, helps companies find them. Join Joanna Riley, CEO of Censia Talent Intelligence, as she explains how AI is changing HR for the good, and how her company has built an extensive talent data platform and her team is transforming recruiting search by giving companies instant access to the most qualified and diverse candidates.

Joanna Riley, CEO & co-founder, Censia

03:25 PM - 04:05 PM
Teaching Managers Empathy and Good Judgment for the Hybrid Workplace (Panel)

They didn’t sign up for the kinds of decisions they have to make in a more complex working environment–and they weren’t trained for it either. Caught between corporate needs and worker demands for flexibility, managers need strategic and thoughtful preparation. What are the elements of this new education?

Panelists:

Melynda McConnell, head of Human Resources, US & Mexico, Mammoet USA

Chantal Veillon-Berteloot, VP HR for global product development and supply, Bristol Myers Squibb

Amrita Bhaumik, senior director of HR for global products, Valvoline

Anna Marie Lannon, organizational development advisor & talent management operations and systems architect,  The E.W. Scripps Company

Katasha Harley, chief people officer, Bravely

Moderator:

Bryan Walsh, editor of Future Perfect, Vox

04:10 PM - 04:40 PM
The Covid-19 Experience: What We Can (and Can't) Learn from It (Fireside Chat)

A renowned expert on the workplace unveils the surprising tradeoffs both employers and employees may have to accept to get what they want in the new hybrid era of work.

Speaker:

Peter Cappelli, professor of management, director of the Center for Human Resources at the Wharton School, University of Pennsylvania, and author of The Future of the Office: Work from Home, Remote Work, and the Hard Choices We All Face

Moderator:

Bryan Walsh, editor of Future Perfect, Vox

04:40 PM - 04:45 PM
Closing Remarks