Reskilling, Upskilling, and Building a Culture of Continuous Learning

As digital transformation is revolutionizing most industries, employers need to invest in their workers in order to retain them. How can companies best support their workers through these rapid changes? What are the most effective long-term strategies and new educational techniques to equip employees with the skills they need?


From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.


All times shown below are U.S. Eastern Time

12:00 PM - 12:15 PM
12:15 PM - 12:25 PM
Opening Remarks

Nick Baily, Co-Founder and CEO; Steve Koepp, Co-Founder and Chief Content Officer, From Day One

12:25 PM - 12:50 PM
Walmart’s Push for the Career Growth of Its 2.3 Million Workers (Fireside Chat)

The chief of learning at America’s largest employer tells how the company created a multi-pronged approach to make sure everyone has an opportunity to advance their skills.


Lorraine Stomski, SVP, Associate Learning & Leadership, Walmart


Romesh Ratnesar, Opinion Editor, Bloomberg

12:55 PM - 01:15 PM
Understand Skills, Unlock Talent (Thought Leadership Spotlight)

Skills are not new. But deconstructing work to uncover how skills interrelate, transform over time, and inform talent decisions at scale–now that’s game-changing. With a skills-based approach to work, HR leaders can spend less time searching for the right people and more time designing a workforce with future skills. Learn how talent intelligence can unlock the potential of your workforce, open doors for untapped talent, and help HR leaders recruit and retain high-performers at every stage of the employee lifecycle.

Carly Ackerman, Director of Customer Experience, Eightfold

Jason Cerrato, Senior Director of Product Marketing, Eightfold

01:20 PM - 02:00 PM
Anticipating the Job Skills of the Future (Panel)

HR leaders, from hiring executives to training managers, need to get ahead of the skills needed for the new and evolving roles of tomorrow. What are the internal paths of communication that can pick up on the early signals of change–as well as outside sources? How can companies improve the development process for new training programs–as well as finding the right candidates for upskilling?


Sheila Jagannathan, Open Learning Campus Head, World Bank Group

Mary Vinette, Global Head of Learning & Development, Technicolor

Haley Harbaugh, Program Owner-Emerging Leaders, School of Leadership, DaVita

Shivani Dhir, Assistant Dean, Digital Learning, NYU Tandon

Jonathan Reyes, VP of North America - Talent advisor and Futurist, Reejig


Lydia Dishman, Senior Editor, Growth and Engagement, Fast Company

02:05 PM - 02:25 PM
Building a Structured Framework and Business Case for Continuous Coaching and Employee Retention (Thought Leadership Spotlight)

As companies adapt to the new environment of work post-pandemic, arresting attrition and improving retention is their biggest challenge. Investing in employee development and engagement is now much more nuanced, with employee coaching standing out as the need of the hour. But coaching needs to be structured to ensure continuity and coaching frameworks need to be aligned with the way people work today. Companies need to rethink their strategies and focus more on developmental learning compared to compliance learning. Shalini Ramakrishnan, director of customer success at Numly, will show how to encourage leaders to stand up and take accountability for employee retention–and how they can adopt frameworks that ensure continuous coaching initiatives to organically change behaviors and encourage upskilling and reskilling.

Shalini Ramakrishnan, Director of Customer Success, Numly

02:30 PM - 03:15 PM
Embrace Active Learning with Game and Video-Based Training To Optimize Knowledge and Skill Retention (Workshop)

We’re in an attention economy; your learners are distracted and overwhelmed with information overload. Even worse, your learners will forget 90% of what they learn a few days after training. So, how do you upskill your team and ensure they retain the knowledge and skills they need to be confident in their jobs? Embracing active learning with game-based and video-based training will facilitate rich immersive learning and motivate your employees to enjoy training and keep wanting more.

Jaime McDonald, EVP Customer Success, The Game Agency, a division of ELB Learning

Geoff Curless, SVP, Sales - Learning Solutions, ELB Learning

02:30 PM - 03:15 PM
Strategies for HR Leaders During Economic Uncertainty: Workshop (Fireside Chat)

Join this fireside workshop on HR leaders are facing multiple challenges and need strategies for maintaining and building a strong workforce through uncertain times. GrowthSpace CEO Omer Glass shares innovative and impactful ways for HR leaders to approach these challenges through outcome-driven L&D.

Omer Glass, CEO, GrowthSpace

02:30 PM - 03:15 PM
The Power of Group Connection: Boosting Engagement & Retention in a Hybrid Work World (Workshop)

We are hardwired for group connection, yet we are living and working in the most disconnected era in modern history. Eight in 10 people feel alone and unengaged at work, costing U.S. organizations more than $400 billion every year in low productivity, high turnover, and poor well-being. As the world of work becomes increasingly complex and hybrid in nature, there is only one thing that’s going to bring us back together: Each other. What keeps us feeling motivated and fulfilled at work is growing with the people around us. Building more connected groups is the greatest differentiator for organizations that want to keep and grow their talent and build a brighter future. In this workshop, you’ll learn about the group dynamics at play among teams and work groups and how to apply the principles of group psychology to help colleagues feel and perform better, together.

Bobbi Wegner, PsyD, Founder and CEO, Groops

03:20 PM - 04:00 PM
How Employee Coaching Has Evolved to Boost Inclusion and Impact (Panel)

One-on-one coaching used to be reserved for top executives, but employers now realize that it serves a vital role at many levels. As coaching becomes more democratic, how can it become part of a company's overall learning-and-development culture? In what ways does that improve a company's employee-value proposition? And in the hybrid workplace evolving now, what is the role of e-learning platforms in promoting employee engagement and advancement?


Shashank Bhushan, Chief Talent Development Architect & Vice President-HR, BMC Software

Keturah Hallmosley, Head of People Experience, Seattle Children's Hospital

Eileen Cooke, Vice President, Enterprise Learning, Development & Performance, CVS Health

Tamar Elkeles, Board Director, OpenSesame & Former Chief Learning and Talent Officer, Qualcomm

Tom Bigda-Peyton, Chief Learning Officer, Catholic Health Services


Janelle Nanos, Business Reporter, The Boston Globe

04:05 PM - 04:30 PM
How Workers Can Find Fulfillment Without Quitting Their Jobs (Fireside Chat)

At a time when worker sentiment is shifting from restlessness to a yearning for stability, a new book brings good news: Employees have more options in their current workplaces than they might think. The author offers a look at multiple paths to job satisfaction.


Shana Lebowitz Gaynor, correspondent, Insider, and author, “Don’t Call It Quits: Turn the Job You Have Into the Job You Love”


Emily Nonko, journalist

04:30 PM - 04:35 PM
Closing Remarks