The New Keys to Employee Satisfaction, Recognition, and Retention

The right combination of total rewards, career advancement, and corporate purpose has been a moving target in recent years as workers reconsider their priorities. How can companies accentuate the benefits of sticking with  their organizations, emphasizing factors including personal growth, fulfillment, and benefits tailored to their individual needs? Which tools can accurately measure employee satisfaction, and how can managers augment their effect?

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.


All times shown below are U.S. Eastern Time

12:00 PM - 12:15 PM
12:15 PM - 12:25 PM
Opening Remarks From Steve Koepp, Co-Founder, From Day One
12:25 PM - 12:50 PM
Why Corporate Culture Is the Solution for Employee Well-Being and Performance (Fireside Chat)

A culture that supports a well workforce can have a profound effect on avoiding anxiety, burnout, disengagement, and poor mental health. An expert on employee well-being offers a point-by-point blueprint to creating a robust culture of health at your company.


Richard Safeer, MD, Chief Medical Director of Employee Health and Well-Being at Johns Hopkins Medicine and author of A Cure for the Common Company: A Well-Being Prescription for a Happier, Healthier, and More Resilient Workforce


Kelly Bourdet, Freelance Journalist

12:50 PM - 01:15 PM
Manager Effectiveness as the Path to Individual and Organizational Success (Thought Leadership Spotlight)

When trying to address issues around satisfaction, engagement, and retention, we have to remember that organizations don’t change: people do. And the best way to engage our people isn’t through big programs and slick campaigns. We do it by making the work more human, not less. When we can understand what motivates people, what gives them confidence, and what meaningful support looks like, then we can maximize not only organizational outcomes, but individual growth, fulfillment, and meaning–at work and in life. And at that point, we stop playing simply not to lose and start playing to realize our full individual and collective potential.


Adam Bouse, Performance Coach, 15Five

01:15 PM - 02:00 PM
Bridging the Distance: How Tech Can Boost Engagement and Recognition (Panel)

In a distributed workforce, how can employers promote both team cohesion and making individual employees feel "seen" by their managers and peers? What have business leaders learned in the past three years about which technologies and practices are motivational and informative, vs. fatiguing or counterproductive?


Tyler Weeks, VP, Talent Analytics, Marriott

Rekha Gurnani, Senior Director, Global Compensation & People Analytics, Box, Inc.

Marie Potter, Senior Director of Culture and Development, Getty Images

Casey Wahl, CEO, Attuned

Michael Watson, Head of Customer Success North America, Eightfold


Lydia Dishman, Senior Editor, Growth and Engagement, Fast Company 

02:00 PM - 02:25 PM
The Care They Crave: Winning Hearts With Gender-Inclusive Health Benefits (Thought Leadership Spotlight )

In this thought-provoking session, we'll delve into the world of gender-inclusive health benefits and explore how they can be a game-changer for your employee satisfaction and retention strategies. Key learning objectives: Discover the power of inclusion by learning why gender-inclusive health benefits are more than just a nice-to-have, and can enhance your team’s well-being and job satisfaction; implement a winning strategy by gaining insights on how to effectively incorporate gender-inclusive health care into your existing benefits package, and measure the impact with practical tools and methods.


Barbara Dehn, VP of Menopause & Women’s Health Services, Peppy 

Ken Mitchell, VP of Men’s Health Services, Peppy 

02:30 PM - 03:15 PM
​Who’s Ready to Compete with AI? And Other Skilling Needs for the Future of Work (Workshop)

Upskiling, re-skilling, cross-skilling, and any other type of skilling initiative your organization undertakes relies on one thing. Just one. And the ability to assess your company’s readiness for the future of work is the first step toward a comprehensive strategy that drives growth across your employee lifecycle. During this talk, Kristy McCann Flynn, CEO and Co-founder of SkillCycle, will illustrate the benefits of a workforce primed and ready adopt new skills and apply new information in a manner that’s advantageous to both the individual and their community. This interactive session will provide easy-to-understand insights on: what to look for when assessing your organization’s readiness for the future of work; the benefits an organization can expect if it has a solid learning strategy; and how to start the conversation with key stakeholders within your organization to bring changes to life.


Kristy McCann Flynn, CEO and Co-founder, SkillCycle

02:30 PM - 03:15 PM
Inclusive Leadership Behaviors for Your Org (Workshop)

Inclusive leadership (the foundation for supporting humans in the workplace) involves demonstrating respect for the abilities, beliefs, backgrounds, and cultures of those around you and engaging those with diverse perspectives so that others feel an unconditional sense of belonging. Ongoing movements in social justice challenge us to question whether organizations are supporting and embracing diversity in a way that clearly shows all individuals are valued, recognized, and accepted for who they truly are. Join ThinkHuman for an interactive Learning Jam on what inclusive leadership is and its impact on teams and humans, while gaining a deeper understanding of the importance of inclusion and belonging in teams. This is a condensed session from one of our core leadership development programs that will cultivate a path forward using empathy and belonging as guideposts for behavior change to transform your leaders and workplace culture.


Shaun Sperling, Facilitator & Coach, ThinkHuman

02:30 PM - 03:15 PM
Tackling Threats to Employee Well-Being (Workshop)

How can companies support the well-being of their workforce in a way that creates impact for individuals in need and the companies they serve? Companies are asking themselves this question more now than ever before as a challenging confluence of events–climate disasters, geopolitical events, shifting economic conditions–impacts not only the workforce, but also the supply chain and the broader community. Businesses have been investing in workforce wellness for years, but data shows employees aren’t feeling the love: 54% of employees say they don’t believe their current company cares about their well-being, and 76% say they are more attracted to companies who do. Join this session to discover the biggest threats to employee well-being and how these can also impact your business and the broader community; what compassionate companies are doing to resolve these challenges and measure their impact and data on how doing good is good for business. 


Ashley Wilson Oster, VP & Director, Marketing & Partnerships, E4E Relief

Sophie McMillian, Senior Program Manager, Community & Diversity Engagement, Blue Cross and Blue Shield of North Carolina 

03:20 PM - 03:40 PM
Using Benefits to Drive Employee Engagement (Thought Leadership Spotlight)

Employees want to feel valued and treated like they’re more than just a number. At the same time, HR teams are being asked to do more than ever before. In this session, we will explore easy-to-implement strategies that help solve both issues through a human-centered, tech-empowered approach.


Veronica Knuth, Chief People Officer, Quantum Health

03:45 PM - 04:25 PM
Maximizing Employee Recognition and Satisfaction with Comprehensive Benefits and More (Panel)

Employers can show that they recognize and understand the wants and needs of their workforce in innovative ways–through their benefits offerings and having candid conversations about career growth, fulfillment, and corporate purpose. How can leaders ensure the support they offer employees will cater to different generations and diverse employee groups within the workforce? What metrics or indicators should be used to evaluate the effectiveness and impact of initiatives that promote employee satisfaction and retention, including those benefit programs that support their productivity as well as their well-being? 


Diane Psaras, EVP & Chief Human Resources Officer, Vitas Healthcare

Amie Major, Head of Talent Management, Verisk Analytics 

Erald Minga, Vice President of HR, North America, Media.Monks 

Jeni Mayorskaya, Founder & CEO, Stork Club

Rob Catalano, Chief Engagement Officer, Worktango


Emily McCrary-Ruiz-Esparza, From Day One Contributing Editor

04:30 PM - 04:55 PM
What Really Matters in the Employee Value Proposition (Fireside Chat)

Employers offer workers a complex array of total rewards, but which are the ones that really count when it comes to recruiting and retaining them? A HR leader who focuses on the connections between strategy, culture, and talent identifies the pillars that can  differentiate one company from the next and provide competitive advantage.


Traci Wicks, SVP, Talent and HR Consulting, Discover Financial Services


Lydia Dishman, Senior Editor for Growth and Engagement, Fast Company

04:55 PM - 05:00 PM
Closing Remarks