Building a Culture for Workers and Companies to Thrive in Times of Change

In an era of digital transformation and rising employee expectations, companies will need to become even more attuned to the needs and aspirations of workers to keep them engaged and satisfied on their career paths. And in an environment of hybrid work and strained profits, employers will have to focus on making work both efficient and sustainable. How can companies do more with less, while maintaining employee well-being? What are the next frontiers in talent acquisition, employee benefits, learning and development, and diversity, equity, inclusion and belonging?

From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 4 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.


08:30 AM - 09:35 AM
Brotman Forum Breakfast
09:35 AM - 09:40 AM
The Auditorium Opening Remarks
09:40 AM - 10:05 AM
The Auditorium How Managing Talent and Inclusion Go Hand-in-Hand (Fireside Chat)

A top leader at Starbucks shows why focusing on inclusive leadership is an effective, long-term way to move forward amid the headwinds facing DEI right now. Among the ingredients: worker recognition, feedback loops, and employee partner networks.


Mark Brown, SVP, Talent and Inclusion, Starbucks


Steve Koepp, Co-Founder, From Day One

10:05 AM - 10:10 AM
The Auditorium Session Introduction


Jonathan Murray, Head of Empowerly for Employers, Empowerly

10:10 AM - 10:50 AM
The Auditorium New Voices: Bringing a More Inclusive Approach to Diversity (Panel)

It’s a given that more diverse workplaces are more innovative and productive, but how can employers make sure they’re doing everything they can to hear what those workers have to say? What signals can management send to create the psychological safety to speak up–and feel heard? How can managers be trained to listen to their workers, both as individuals and as groups? And what has recent employee activism shown us about how management can be responsive in a mutually beneficial way?


Verjeigh Violet, Director and Head of Equality & Belonging, Community Belonging, Gap Inc.

Emily Pelosi, Head of Employee Listening, Intuit 

Katie Mooney, Managing Director, Seramount

Sayar Lonial, Associate Dean, Communications and Public Affairs, New York University Tandon School of Engineering


Jake Whittenberg, News Anchor, KING 5 News

10:50 AM - 11:15 AM
The Auditorium Creating a More Engaging Workplace: Harnessing the Power of AI During Times of Change (Thought Leadership Spotlight)

In an era marked by rapid technological advancements and organizational change, creating an engaging workplace is more crucial than ever. This forward-looking presentation will focus on the intersection of employee engagement and artificial intelligence (AI). We’ll explore how AI can be strategically utilized to enhance workplace environments, improve employee experiences, and foster a culture of belonging and well-being in times of change. Participants will be introduced to innovative AI tools and practices that can support HR functions, from personalized L&D programs to predictive analytics for understanding employee needs and enhancing decision-making processes. The session aims to equip HR leaders with the knowledge and strategies needed to leverage AI in building more resilient, inclusive, and engaging workplaces.


Brad Wilson, Principal Consultant, Perceptyx

11:15 AM - 11:45 AM
Brotman Forum Coffee Break
11:45 AM - 12:30 PM
Nordstrom Lecture Hall Amplify the Impact of Your Learning Programs: How HR and L&D Leaders Can Show the True Value of the Investment (Workshop)

Are you an HR or L&D Leader who wants to measure and highlight the impact of your learning investments? Join Caelan Cooney, senior learning strategist at Hone, in this interactive workshop specifically designed for talent development professionals. You’ll have the opportunity to delve into a practical case study, where we’ll explore how measurement techniques were applied to demonstrate the true value of a learning investment. By gaining insight into the power of precise measurement, you’ll be able to enhance your role as an HR or L&D Leader, make better data-driven decisions, and increase the credibility of your work.


Caelan Cooney, Senior Learning Strategist, Hone

11:45 AM - 12:30 PM
Arnold Boardroom How to Drive Loyalty and Performance With More Meaningful Recognition (Workshop)

The right kind of employee recognition is proven to increase engagement, motivation, and performance—all of which are critical in a tight economy and labor market. The problem? Most organizations are getting recognition wrong, investing dollars only to be disappointed by a lack of return. In this workshop, we’re going to give you the tools to do recognition better. Based on our work with hundreds of organizations across industries and our unique experiences-based approach, we’ll walk through a step-by-step framework you can steal to drive real loyalty and performance results from your recognition efforts.


Natasha Wahid, Director of Content, Blueboard

12:30 PM - 01:35 PM
Brotman Forum Lunch
01:35 PM - 01:40 PM
The Auditorium Session Introduction


Amy Beaver, Senior Director of New Business Development, Power to Fly 

01:40 PM - 02:20 PM
The Auditorium How Career Growth Can Be a Part of Employee Experience from the Beginning (Panel)

Increasingly, workers say they want to grow in their jobs. How are companies designing an experience that provides a variety of career paths and development opportunities? When are the key moments to communicate a company's learning culture, starting with onboarding? What are the most effective new educational techniques, including coaching and mentoring?


Hannah Lucille, VP, People & Culture, Warner Bros. Discovery  

Ambra Benjamin, VP, Tech Recruiting & Ops, Datadog

Roz Francuz-Harris, VP, Talent Acquisition, Zillow

Dave Wilkin, Founder, Ten Thousand Coffees


Cathy Duchamp, Assistant Managing Editor, Puget Sound Business Journal

02:20 PM - 02:45 PM
The Auditorium Why Middle Managers Hold the Keys to the Future of Work (Thought Leadership Spotlight)

Middle managers have long been underappreciated and misused, but they matter more to your organization–and its bottom line–than you might realize. Join McKinsey partner Emily Field, co-author of the new book Power to the Middle: Why Managers Hold the Keys to the Future of work, for this fireside chat to explore how middle managers need to be empowered, supported, resourced, developed, and promoted so they can reach their full potential. 


Emily Field, Partner, McKinsey & Company


Steve Koepp, Co-Founder, From Day One

02:45 PM - 03:15 PM
Brotman Forum Coffee Break
03:15 PM - 04:00 PM
The Auditorium Does Your Company Genuinely Care About Well-Being? How to Show It Through Your Culture (Panel)

Just one in three women in the workforce feels their employer is actually upholding its well-being commitments, according to recent research, Inspiring the phrase “well-being washing” to describe these superficial efforts. With the growing recognition of holistic well-being that encompasses facets like financial stability and mental and physical wellness, how can organizations translate their promises into meaningful action? What are the most innovative and inclusive approaches to holistic well-being?


Muhammad Umar, Divisional VP, Talent, Diversity and Change Management, REI 

Betsy Kippenhan, VP Global Talent Acquisition, Comcast

Melinda Mansfield, Head of Business Development, SecureSave

Andy France, Corporate Wellness Consultant & Head of Enterprise Accounts, Burnalong


Diana Opong, Reporter, KUOW Public Radio

04:00 PM - 04:25 PM
The Auditorium Showing Care for Employees in a Growing Business (Fireside Chat)

The head of people for one of America’s best airlines tells how a focus on care–for employees and customers alike–helped the company rapidly gear up after the pandemic and prepare for further growth ahead. One key: empowering employees to make decisions in challenging situations.


Andy Schneider, Senior VP of People, Alaska Airlines


Joey Thompson, Reporter, Puget Sound Business Journal

04:25 PM - 04:30 PM
The Auditorium Closing Remarks
04:30 PM - 05:30 PM
Brotman Forum Evening Reception


The conference will take place at Seattle Art Museum, a vast gallery and event space in the heart of Seattle.